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Delivery Details

                   
 

Details

Courier service - We work closely with Courier Post to provide a premium nationwide delivery to individual addresses.

Next day If you need next day delivery, please make sure your order is placed before 12noon the day before, and leave a note to let us know if it is urgent next day. We will do our best to make sure it is delivered within 24 hours, but we cannot guarantee next day delivery - Once your order leaves our HQ, it's in the careful hands of our wonderful logistics provider Courier Post. If you have any questions or need to connect with them directly to track an order, don't hesitate to contact them directly on 0800 268 743 - they will have up-to-date information on its status once it leaves our doors.

Rural addresses - Rural delivery takes around 2-3 days. If you'd prefer, you can nominate an urban delivery point for hampers bound for rural addresses. Our courier has many pick-up points, so please call us on 0800 826 435 to discuss - we can make it as convenient as possible for the recipients.

Times

  • Delivery days - Hampers are delivered Tuesday to Saturday (we can't deliver on Sunday or Monday sorry).
  • Nominated day - If you have a specific date you would like your hamper delivered on, just select that date when adding your care package to the cart. We cannot specify the time of delivery on a given day, as courier schedules change from one day to another and this is out of our control.
  • Public Holidays - Hampers cannot be dispatched or delivered on public holidays, as couriers do not operate on these days. 
  • Queries - Please contact us on 0800 826 435 if you have any queries, or if you need to track your order please do this directly with Courier Post (www.courierpost.co.nz or 0800 268 743).
     

    Costs 

    Our packaging and delivery expenses are significant as they include the reusable cardboard giftbox, reusable ice packs, gift wrapping, and premium courier service across NZ. We have negotiated an excellent rate with our couriers, and are able to pass those savings on directly to you!

  • The price we charge you is based on the weight of the hamper as follows:
    • Less than 5kg - $16.00 (e.g. Angel Delivery Express)
    • 5.0-9.9kg - $22.00 (e.g. Family Meal Hamper, Main Event)
    • 10.0-19.9kg - $32.00 (e.g. Classic Meal Hamper, Dinners Delivered with Love)
    • 20.0-27.5 kg - $43.00 (e.g. Here To Help for a whole week)
    • 27.6-35.0kg - $53.00 (e.g. multiple items)
    • 35kg+ - $59.00